KEY RESPONSIBILITIES

• Booking all lifestyle requests for the client
• Providing excellent customer service to the client
• Proposing lifestyle alternatives with costings
• Making commercial or transactional inferences
• Liaising with suppliers on behalf of client
• Recon of all travel, dinners, expenses. Etc.
• Record keeping of all activities and events

QUALIFYING ATTRIBUTES

Qualifications

• Degree/Diploma in Administration (advantageous)
• Drivers License and own car

Experience

• 3-5 years’ experience (minimum)
• Previous concierge experience
• Experience in role or similar
• Previous global experience (advantageous)
• Travel Desk experience

Skills and Knowledge

• Strong financial management skills are required
• Maintaining accurate records is essential
• Effective commercial and transactional management
• Efficient time management skills
• Excellent writing skills
• Passionate about Customer Service