Provide an HR Advisory and Support Service to coach and develop managers through the full employee life cycle including employee relations issues such as disciplinary, grievance and redundancy processes.
Ensuring compliance with Company policies and procedures and fairness and consistency in the treatment of all employee matters.
Advise on, support, influence and coach Managers with sickness and absence, capability and performance and operational issues and ensure all documentation meets legal requirements.
Make use of relevant data and feedback to proactively identify and implement initiatives to support manager’s capabilities in line managing staff.
Responsible for dealing with all Parenthood processes including but not limited to maternity, paternity, return to work and flexible working requests.
Manage pension tasks such as the re-enrolment process.
Review and update HR policies and procedures and templates to ensure they comply with ISO and are in line with legislative changes.
Manage the ISO document control processes.
Support managers with wider HR activities including but not limited to the use of Peak-on employment surveys and follow up, the Performance Excellence processes and promotional activity.
Provide support to managers on the recruitment process including Authorisation to Recruit, job descriptions, skills profiles and interview support when required.
Actively support and contribute to HR projects, initiatives and implementations and ongoing HR change programs.
Actively involved in the wellbeing activity, leading on events / challenges and communications.
Maintain Employee benefits and support with benefit reviews and communications.
Maintain and comply with the Right to Work obligations for their allocated business areas.
Oversee and support payroll activities across the group.
Oversee the administration of the annual salary review and bonus scheme with support from the HR Administrator.
Manage the regular internal audits with support from the HR Administrator.
Responsible for maintaining and updating the HR System, Oracle and produce reports when needed.
Maintain relevant HR Trackers.
Manage the contractors for the relevant business areas.
Support with delivering learning sessions to managers on HR processes.
Arrange communications for HR Central activity with advice from the HR Comms team.
Mentor the HR Administrator and Apprentice and support with their development.
Supporting with the annual HR tasks.
Undertake any other duties and responsibilities as required in order to maintain and/or improve the efficiency, quality and service to fulfil business objectives.
CIPD qualification Level 3, working towards level 5
Previous experience in a similar HR generalist role.
Experience of payroll processes and benefits.
Strong working knowledge of UK employment law and HR best practice and experienced in its application to employee relations case work (absence, disciplinary, grievance, flexible working, etc.
Presentation and/or training skills would be desirable .
Excellent written and verbal communication skills.
Proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint.
The ability to work under pressure.
A commercial, risk aware and driven mindset.
Ability to build relationships at all levels across the business.
Ability to coach and mentor others.
Strong attention to detail.
The ability to work independently as well as a collaborative team player (prepared and able) to offer support across the team.
Resilient and can work at pace on different priorities to meet deadlines.
Proactive, positive and can-do approach to resolving issues.
Flexible approach to delivering excellent service.
Ability to adapt to and positively support others through change.
Ability to influence to achieve results.
Willingness to learn and develop.
Curiosity to understand business and employee matters.
Demonstrates sound judgement, with the ability to identify what is important.