GENERAL MANAGER – ABSA Permanent

• To Obtain Profit Contribution By Managing Service Standards, Establishing & Accomplishing Business Objectives & Ensuring Compliance With Service Level Agreements (SLAs)
• Execute effective planning, delegating, coordinating, staffing, organizing & decision-making to attain the profit targets whilst ensuring compliance to SLAs
  Develop & implement a strategic plan through studying technological & financial opportunities, presenting assumptions & recommending objectives.
• Ensure the realization of objectives through establishing plans, budgets, setting results measurements, allocating resources & effecting continuous progress review.
• Coordinate efforts by establishing procurement, production, field and technical services policies and practices; coordinating actions with corporate staff.
• Assign accountabilities, planning, monitoring, develop a climate for information sharing & providing development opportunities.
• Build & uphold the company image through collaborating with customers, community organizations, employees and enforcing acceptable ethical business practices.
• Maintain quality service through establishing & enforcing organization standards.
• Stay abreast with current industry trends through attending professional seminars/workshops, reviewing professional publications, establishing personal networks, continuously imploring benchmarking & best global practices.
• Enhance staff effectiveness through, coaching, counselling, communicating values, strategies & business objectives.
• Facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback .
• Manage employee relations, workplace conflicts and effect corrective actions, in line with company policies/procedure.
• Responsible for capacity building of subordinate Managers

QAULIFYING ATTRIBUTES

QAULIFICATIONS:

• NQF Level  6 to 7: Degree or Advanced Diploma
• SAFMA Certified facilities Supervisor
• Matric (Senior Certificate)
• Valid SA Drivers’ License

EXPERIENCE:

• 3 Years of Relevant managerial Experience in the outsourced property services
• Environment or Client Services
• Operations, CRM & Financial Management
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level)
• Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems